Intelligent Telecommunications Applications
- Client Views
Just Released!
Universal Queuing™: A Cookbook for Transforming Your Call Center into a Contact Center [PDF]
- Common Questions Complete FAQ
I like the idea of subscribing to a hosted application instead of spending a lot of capital up front, but I'm afraid that voice quality will suffer. Can you provide your software on a hosted basis without giving up call quality or security?
- Recent News & Articles Newsroom
Inspiration is Calling: A Positive Approach to Call Center Motivation
Callfinity Publishes White Paper Describing how Contact Centers can Benefit from Universal Queuing™
Callfinity's new location features edgy office space, Rochester Democrat & Chronicle
Callfinity to Attend salesforce.com Rochester User Group Meeting on May 13th
- Who Is Callfinity?
-
Callfinity writes and sells intelligent telecommunications applications. Our software provides an innovative suite of easy to use web-based applications to contact centers, service providers, and enterprises. We sell solutions as licensed products,cloud-based hosted services, and a hybrid of the two in a unique HybridHosted model.
Callfinity's products and services are currently deployed at more than 300 telecommunications, media, financial services, healthcare, and public sector customers around the world.
Our customers include British Telecommunications, Urban Outfitters, Sutherland Global Services, Blue Cross Blue Shield, Harris Corporation, and many others.
Hear CEO Jeff Valentine speak informally about Callfinity and the new headquarters location in Downtown Rochester.
More about who we are and what we do.
Copyright ©2010, Callfinity. All rights reserved300 State Street, Suite 100Rochester, NY 14614 USAPhone: 1.888.480.1080Fax: 1.585.486.1082
Partner Contact: partners@Callfinity.comSales Contact: sales@Callfinity.comWebsite Design and Development by IC9design